I collaborate with multidisciplinary teams to create innovative design solutions that help my clients grow their business and brand.

For the past 12 years I've had the pleasure of working on many exciting projects with a diverse range of clients developing innovative design solutions across the web, desktop, mobile, touchscreen, TV, exhibition, package & print design.

My approach and focus is on user-centered design, based on client/customer goals and business objectives. My concentration is within UX/UI design by developing Information Architecture & Visual Design for websites, intranets, portals, mobile and desktop applications.

I work with multidisciplinary teams to create innovative design solutions that help my clients grow their business and brand. Through these engagements I educate business owners on how their customers interface with and perceive the products and services they offer. This results in a better user experience for both client and customer.

I am passionate about solving design problems and creating powerful engaging user experiences through close collaboration with clients and their customers.


Services & Capabilities

RESEARCH

  • Mapping Competitive Landscape
  • Market Analysis
  • User Personas & Scenarios
  • Card Sorting
  • Customer Research
  • Participatory Design
  • Experience Mapping
  • User Journeys
  • Survey Research
  • Rapid Concept Testing
  • Experience Lifecycle
  • Heuristic UX Review

STRATEGY

  • Digital Strategy
  • Product Roadmap
  • User Experience Strategy
  • UX/CX Design Principals & Goals
  • Proof of Concept

DESIGN

  • Developing High Level Design Concepts
  • Lo / High Fidelity Wireframes
  • Interactive Prototyping 
  • Visual Design
  • Interaction Design
  • UX Pattern Libraries
  • Styleguides

TESTING

  • Participant Screening & Recruitment
  • Testing Scripts & User Flows
  • Testing Facilitation & Documentation
  • Interactive Prototypes
  • Eye Tracking/Video/Audio Recording (Across devices)
  • Collation of Findings & Recommendations
  • A & B Testing

EDUCATION

  • Internal Team Workshops
  • UX Primer Team Exercises
  • Brainstorming Workshops
  • Lean UX Workshops

Clients I've worked with

  • ABC
  • AIG
  • American Express
  • AMP
  • Atlantic Trust
  • AT&T
  • BP
  • BT Financial
  • Bupa/HBA
  • Cochlear
  • Colonial First State
  • Disney
  • Distra
  • ESPN
  • IAG
  • Jetstar
  • Knight Frank
  • Ksubi (aka Tsubi)
  • Liquid Net
  • MCA (Museum of Contemporary Art Australia)
  • MetLife
  • Moca Systems
  • MTV
  • NAB Private Wealth (National Australia Bank)
  • NBA (National Basketball Association)
  • NineMSN
  • Optus
  • Pitney Bowes
  • Qantas
  • Russound
  • Sector
  • Sydney Theatre Company
  • Sydney Water
  • Tiffany & Co.
  • UBS
  • VH1
  • Westfield
  • Westpac
  • Zappos